AlpineJoyNZ • New Zealand

Responsible Gaming

AlpineJoyNZ offers simulated casino-style play (no real-money gambling). Even simulated play can affect wellbeing. Use the tools below to stay in control.

Play within healthy limits

Set a time budget before you start and take regular breaks.
Use a timer/alarm on your device to limit session length.
Don’t play when stressed, tired, or under the influence of alcohol/drugs.
Treat virtual items/currency as entertainment only—never as income.

Optional controls you can use

Session reminders (e.g., every 15/30/60 minutes).
Daily/weekly time limits.
Limits on in-app purchases (if available on your platform account).
Cooling-off periods (temporary lockout).

Availability can depend on your device/app-store settings.

Self-exclusion / account lockout

If you want a break, you can request a lockout or account closure by emailing contact@alpinejoynz.com from your registered email. Please include: (1) your account identifier, (2) requested duration (e.g., 24 hours, 7 days, 6 months) or “permanent”, and (3) whether you want marketing communications stopped.

We’ll confirm once the lockout is applied. During lockout you may be unable to access gameplay and related features.

Warning signs

Playing longer than intended or neglecting work/whānau/study.
Chasing losses or feeling compelled to keep playing.
Hiding play or spending from others.
Feeling anxious, irritable, or low when not playing.

Get help in New Zealand

Gambling Helpline: 0800 654 655 • Free text 8006 • gamblinghelpline.co.nz
Need to talk? Call or text 1737 (NZ, free, 24/7).
Emergency: If you or someone else is in immediate danger, call 111.

Support services can help whether your play involves real money or simulated games.